Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Tufayel. The terms “we”, “us” and “our” refer to Tufayel. Tufayel operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Tufayel is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 – OUR PRODUCTS

We have made every effort to display our products as accurately as possible. However, product colours or appearance may vary depending on device screen settings and configurations.

We do not warrant that the appearance, scent, performance, or quality of any product will meet your personal expectations or match how it appears online.

All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities offered on a case-by-case basis.


SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Tufayel reserves the right to accept or reject any order at our discretion. An order is not considered accepted until payment has been successfully processed and confirmation is issued.

Please review your order carefully before submitting, as cancellations may not be possible once an order is accepted. If an order is cancelled or modified, we will attempt to notify you using the contact details provided.

All purchases are subject to our Refund Policy [LINK].

You confirm that purchases are for personal use only and not for resale or export unless expressly agreed in writing.


SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price charged is the price in effect at the time of purchase.

Prices do not include taxes, shipping, or duties unless stated otherwise. Prices on our website may differ from prices offered elsewhere.

You agree to provide accurate payment information and authorize us to charge your selected payment method for all purchases, including applicable taxes and shipping.


SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by couriers, customs, weather, or events beyond our control.

Risk of loss passes to you once the order is handed to the carrier.


SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services, including text, images, logos, graphics, videos, and designs, is owned by Tufayel or its licensors and is protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Any unauthorized use, reproduction, or distribution is prohibited.

All trademarks appearing on the Services belong to their respective owners. Use of any trademarks without permission is strictly prohibited.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or guarantees. We are not responsible for any issues arising from your use of third-party tools.


SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for their content, accuracy, or policies. Accessing third-party sites is at your own risk.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

[Shopify-required section – must not be modified]

Tufayel is powered by Shopify, but all sales are between you and Tufayel. Shopify is not responsible for any aspect of transactions between you and Tufayel.


SECTION 10 – PRIVACY POLICY

Your use of the Services is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you consent to the collection and processing of your data as described.


SECTION 11 – FEEDBACK

Any feedback, reviews, or suggestions you submit may be used by us without compensation. You confirm you own the rights to any content you submit.


SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct any errors or inaccuracies and to cancel orders if information is incorrect at any time.


SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful, abusive, misleading, or infringing purposes. Violations may result in account termination.


SECTION 14 – TERMINATION

We may terminate your access at any time. Obligations incurred prior to termination remain enforceable.


SECTION 15 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind, except as required by law.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Tufayel shall not be liable for indirect, incidental, or consequential damages arising from use of the Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Tufayel and Shopify from claims arising from your breach of these Terms or misuse of the Services.


SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions will remain in effect.


SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Tufayel.


SECTION 20 – ASSIGNMENT

You may not assign these Terms without our consent. We may assign them freely.


SECTION 21 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the United Kingdom.


SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use constitutes acceptance.


SECTION 24 – CONTACT INFORMATION

Trading Name: Tufayel
Email: onustanltd@gmail.com
Website: https://tufayelperfumes.co.uk